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Cancellation

You can cancel your paid subscription at any time. No penalties, no hidden fees.

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How to Cancel

1. Go to Dashboard > Settings
2. Under “Subscription,” click Manage Subscription
3. Click Cancel Subscription in the Stripe portal
4. Confirm the cancellation

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What Happens After Cancellation

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Immediately

• Your subscription is marked for cancellation
• You continue to have full access to your current plan features

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At End of Billing Period

• Your account reverts to the Basic (Free) plan
• Pro/Expert features are locked (messaging, analytics, AI insights, video feedback)
• Client limit drops to 10 — existing relationships are preserved, but you can’t add new clients beyond the limit

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What You Keep

• All your programs
• Your marketplace profile
• Your client list (up to 10 active)
• All historical workout data and analytics
• Your public coach profile

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What You Lose Access To

• Messaging with athletes
• IronLedger data integration
• Analytics dashboards
• AI insights (Expert)
• Video feedback (Expert)
• Custom-branded exports

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Resubscribing

You can resubscribe at any time from Dashboard > Settings. All your data is preserved — nothing is deleted when you downgrade.

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Account Deletion

If you want to permanently delete your account and all associated data, contact support@ironcoaching.app. Account deletion is processed within 30 days and is irreversible.